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Terms & Conditions

Access to and use of this website and the products and services available through this site are subject to the following terms conditions and notices. By using the services, you are agreeing to all of the terms of service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we have made to the terms of service.
Shoebou.com is operated by Shoebou Ltd (“We”). We are registered in England and Wales under company number 07720774.
Out VAT number is 130424266 and we can be contacted at: customercare@shoebou.com.
By placing an Order with Shoebou.com you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with Shoebou.com you must be 18 years of age.
We retain the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit card or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
When you place an order you will receive an acknowledgement e-mail confirming receipt of your order. This e-mail is an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you have ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on our site are correct, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will be given a full refund.
All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the total cost.
Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. We may also offer promotional discount codes which may apply in respect of any, or certain specified, purchases mad through the website. The conditions of use relating to any discount code will be specified at the time of issue.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or uncontrollable forces which we will not be responsible.

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