Shoebou Returns Policy:
Great News…..Free Returns on all UK orders within 14 days.
We hope that you love everything that you buy from us, however if this is not the case, we promise to refund any item that is not suitable when you return it to us in a saleable condition within 14 days of receipt.
We’re sorry but we are unable to offer Free Returns or Exchanges on International orders.
How to return an Item:
How long will my refund take to be processed?
If the item you received is not as you ordered or faulty, please contact firstname.lastname@example.org quoting your name, order number, product details, the reason for your return and whether you require a refund or a replacement. We will then advise on how to proceed with your return.
Help & Contact Details:
If you have any questions or queries, please email us at email@example.com
Unit 7, Hamilton Court, Oakham Business Park, Mansfield, Nottinghamshire, NG15 9FZ.
Or Telephone: 01623 422422
Order Cancellation Rights:
Under the UK Distance Selling regulations you can cancel your contract with us at anytime within 7 days. To cancel your contract, you must notify us in writing at the email address below. Please note that in order to cancel your contract, you must return all the items that were included in your order. If you cancel your contract with us, we will refund the amount due to you, including delivery charges, within 30 days of when you gave us notice of your cancellation.
We also reserve the right not to refund you if you return items to us outside the terms of our Returns Policy, as such these items may be returned to you at your expense.